Ashdown Forest Health Centre

Ashdown Forest Health Centre 2023-09-12 Person 5 5 0

We are so well looked after. Magnificent support and care from Team Mayfield. The reception team are so helpful, Laura is incredible and our GP’s!!! We’re very lucky - thank you!!!

There isn’t much / there’s a minor disconnect between how meds are re authorised but, it’s a glitch and so minor!!!

Ashdown Forest Health Centre 2023-07-13 Person 1 5 0

It was my first long term prescription request having registered at Woodhill. My London GP practice gave me 3 months medicines (which I need to stay alive.) However after having FAXED an example prescription (from London), the pharmacist only wrote a prescription for 1 month. The BMA guidelines for long term prescriptions allow the GP to write a 3 month prescription. The surgery only offered an extra month (for my hopliday - receptionist's words.). I have to go overseas to deal with a dead relatives estate and I need to maximise the time I have available in Russia, so I really need 3 months. The failure of the surgery to repeat the prescription in FULL has put me under a lot of stress as I don't know whether 2 months supply will be enough if the estate is still not fully sorted out. The receptionist was adamant that I could not get the same prescription because it is surgery policy to only give 1 month. I subsequently tried to book an online GP consultation for this evening to get a GP authorisation for a 3 month presecription and the receptionist put the phone down on me saying that I was being abusive. I never swore at her. I was just insistent that a) I have a right to get a 3 month prescription under medical rules, and b)the refusal of the surgery to follow my previous GP's prescription regime was not correct. The result is that the surgery has potentially placed me in medical danger. Is it any wonder that I am getting stressed out? I have to get on a plane in 5 days on the morning of 19/07/23 in Stansted and my prescription is still not yet ready in full (as of 13/07/23 10.52am)

Given me the same 3 month prescription that my previous GP practice used to do, and Given me the opportunity to discuss the matter with a GP at the Woodhill practice.

Ashdown Forest Health Centre 2023-07-01 Person 5 5 0

Last year I was diagnosed with diabetes- the diabetic reviews with nurse have been informative. The practice is absolutely amazing, I’ve spoken to a very knowledgeable pharmacist about my medication. Thanks to their help, my diabetes is now in remission.

Absolutely nothing. I’m extremely happy and grateful for everything the surgery does.

Ashdown Forest Health Centre 2023-06-15 Person 5 5 0

The service you offer is very good, the receptionist are very good and helpful as well as being friendly. The whole team of Doctors and nurses are very helpful and give a great service.

I do not feel there is anymore to do. Thank you.

Ashdown Forest Health Centre 2023-05-15 Person 5 5 0

My appointments are made with ease and within my time schedule. All interaction with the medical professionals and receptionists have been super kind and sensitive. My confidence in the doctors is high and I have never felt unwelcome and have been encourage to return if I feel the need to. I have been consulted if I would be happy to receive prescribed medicines and if I have had any reaction in the past and not to hesitate to return if I have any reactions. In short I consider my self fortunate to have this surgery and its close association with the pharmacist who are equally kind and helpful. Thank you.

I would love to see your new clinic in place. Would you be able to perform small procedures in that clinic or would that be minor injuries port of call. Would Uckfield or Crowborough still be the minor injuries to go to. Just wondering.